Most leaders can't motivate people because they
misunderstand what motivation is truly all
about. Here are three factors of motivation that
can help leaders motivate people on a consistent
basis.
------
Leaders do nothing more important than get
results. But you can't get results by yourself.
You need others to help you do it. And the best
way to have other people get results is not by
ordering them but motivating them. Yet many
leaders fail to motivate people to achieve
results because those leaders misconstrue the
concept and applications of motivation.
To understand motivation and apply it daily,
let's understand its three critical factors.
Know these factors and put them into action to
greatly enhance your abilities to lead for
results.
1. MOTIVATION IS PHYSICAL ACTION. "Motivation"
has common roots with "motor," "momentum,"
"motion," "mobile," etc. — all words that denote
movement, physical action. An essential feature
of motivation is physical action. Motivation
isn't about what people think or feel but what
they physically do. When motivating people to
get results, challenge them to take those
actions that will realize those results.
I counsel leaders who must motivate individuals
and teams to get results not to deliver
presentations but "leadership talks."
Presentations communicate information.. But when
you want to motivate people, you must do more
than simply communicate information. You must
have them believe in you and take action to
follow you. A key outcome of every leadership
talk must be physical action, physical action
that leads to results.
For instance, I worked with the newly-appointed
director of a large marketing department who
wanted the department to achieve sizable
increases in the results. However, the employees
were a demoralized bunch who had been clocking
tons of overtime under her predecessor and were
feeling angry that their efforts were not being
recognized by senior management.
She could have tried to order them to get the
increased results. Many leaders do that. But
order-leadership founders in today's highly
competitive, rapidly changing markets.
Organizations are far more competitive when
their employees instead of being ordered to go
from point A to point B want to go from point A
to point B. So I suggested that she take a first
step in getting the employees to increase
results by motivating those employees to want to
increase results. They would "want to" when they
began to believe in her leadership. And the
first step in enlisting that belief was for her
to give a number of leadership talks to the
employees.
One of her first talks that she planned was to
the department employees in the company's
auditorium.
She told me, "I want them to know that I
appreciate the work they are doing and that I
believe that they can get the results I'm asking
of them. I want them to feel good about
themselves."
"Believing is not enough," I said. "Feeling good
is not enough. Motivation must take place.
Physical action must take place. Don't give the
talk until you know what precise action you are
going to have happen."
She got the idea of having the CEO come into the
room after the talk, shake each employee's hand,
and tell each how much he appreciated their hard
work — physical action. She didn't stop there.
After the CEO left, she challenged each employee
to write down on a piece of paper three specific
things that they needed from her to help them
get the increases in results and then hand those
pieces of paper to her personally — physical
action.
Mind you, that leadership talk wasn't magic dust
sprinkled on the employees to instantly motivate
them. (To turn the department around so that it
began achieving sizable increases in results,
she had to give many leadership talks in the
weeks and months ahead.) But it was a beginning.
Most importantly, it was the right beginning.
2. MOTIVATION IS DRIVEN BY EMOTION. Emotion and
motion come from the same Latin root meaning "to
move". When you want to move people to take
action, engage their emotions. An act of
motivation is an act of emotion. In any
strategic management endeavor, you must make
sure that the people have a strong emotional
commitment to realizing it.
When I explained this to the chief marketing
officer of a worldwide services company, he
said, "Now I know why we're not growing! We
senior leaders developed our marketing strategy
in a bunker! He showed me his "strategy"
document. It was some 40 pages long, single-
spaced. The points it made were logical,
consistent, and comprehensive. It made perfect
sense. That was the trouble. It made perfect,
intellectual sense to the senior leaders. But it
did not make experiential sense to middle
management who had to carry it out. They had
about as much in-put into the strategy as the
window washers at corporate headquarters. So
they sabotaged it in many innovative ways. Only
when the middle managers were motivated — were
emotionally committed to carrying out the
strategy — did that strategy have a real chance
to succeed.
3. MOTIVATION IS NOT WHAT WE DO TO OTHERS. IT'S
WHAT OTHERS DO TO THEMSELVES. The English
language does not accurately depict the
psychological truth of motivation. The truth is
that we cannot motivate anybody to do anything.
The people we want to motivate can only motivate
themselves. The motivator and the motivatee are
always the same person. We as leaders
communicate, they motivate. So our "motivating"
others to get results really entails our
creating an environment in which they motivate
themselves to get those results.
For example: a commercial division leader almost
faced a mutiny on his staff when in a planning
session, he put next year's goals, numbers much
higher than the previous year's, on the
overhead. The staff all but had to be scrapped
off the ceiling after they went ballistic. "We
busted our tails to get these numbers last year.
Now you want us to get much higher numbers? No
way!"
He told me. "We can hit those numbers. I just
have to get people motivated!"
I gave him my "motivator-and-motivatee-are-the-
same-person!" pitch. I suggested that he create
an environment in which they could motivate
themselves. So he had them assess what
activities got results and what didn't. They
discovered that they spent more than 60 percent
of their time on work that had nothing to do
with getting results. He then had them develop a
plan to eliminate the unnecessary work. Put in
charge of their own destiny, they got motivated!
They developed a great plan and started to get
great results.
Over the long run, your career success does not
depend on what schools you went to and what
degrees you have. That success depends instead
on your ability to motivate individuals and
teams to get results. Motivation is like a high
voltage cable lying at your feet. Use it the
wrong way, and you'll get a serious shock. But
apply motivation the right way by understanding
and using the three factors, plug the cable in,
as it were, and it will serve you well in many
powerful ways throughout your career.
2004 © The Filson Leadership Group, Inc. All
rights reserved.
================================================
=====
The author of 23 books, Brent Filson's recent
books are, THE LEADERSHIP TALK: THE GREATEST
LEADERSHIP TOOL and 101 WAYS TO GIVE GREAT
LEADERSHIP TALKS. He is founder and president of
The Filson Leadership Group, Inc. – and has
worked with thousands of leaders worldwide
during the past 20 years helping them achieve
sizable increases in hard, measured results.
Sign up for his free leadership ezine and get a
free guide, "49 Ways To Turn Action Into
Results," at www.actionleadership.com
Published At: http://www.isnare.com
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